Your Medical Guide to Mallorca

Healthcare in Mallorca: Accessible and Exceptional

Access to quality healthcare is essential for everyone, from residents to tourists, in Mallorca. The island's medical services ensure accessibility and excellence for all individuals, guaranteeing peace of mind and well-being. Let's explore the healthcare options, hospitals, doctors, and what to expect when seeking medical care in Mallorca.

Quality Healthcare: A Cornerstone of Mallorca's Appeal

The island of Mallorca is known for its captivating beauty and rich culture, goes beyond its tourist attractions to provide top-notch healthcare for all. The island's healthcare system is renowned for its quality and accessibility, welcoming residents, expatriates, digital nomads, and tourists.

The healthcare system upholds high standards with state-of-the-art facilities and highly qualified doctors. This commitment ensures the delivery of international-standard medical services. Importantly, healthcare in Mallorca is accessible to all, with both public and private options.

Public Hospitals: Free and Prompt Care

Public hospitals in Mallorca offer free medical care to both residents and tourists. This free care includes emergency treatments, ensuring prompt assistance for those facing unexpected health issues while on the island. This service is particularly valuable for tourists who find themselves in need of urgent medical attention.

Public hospitals and private clinics on the island often have English-speaking medical staff to facilitate an easier communication, where time is of the essence. Translators may also be arranged at private clinics when needed. Additionally, free medical care in public hospitals extends to general services like doctor's appointments, prescriptions, and medical tests, alleviating financial burdens for tourists.

Health Insurance: Added Protection

Tourists in Mallorca can obtain medical insurance, which provides additional protection and covers the costs of most medical services. It is advisable to review your health insurance coverage before traveling to Mallorca to ensure it includes coverage for healthcare abroad.

Make sure you arrive on the island stress-free & that everything is taken care of!

Exceptional Healthcare - public and private:

Mallorca boasts a variety of public and private hospitals that offer exceptional healthcare services.

1. Public Hospitals:

Hospital Universitario Son Espases: Located in Palma de Mallorca, this premier public hospital boasts cutting-edge equipment and covers a wide range of specialties, including cardiology, oncology, neurology, and more. It also serves as an academic medical center, contributing to medical advancements.

2. Private Hospitals:

Palma Clinic: Situated in Palma de Mallorca, Palma Clinic offers a wide range of medical services, maintaining a high standard of patient care.

Clínica Rotger: Known for its comprehensive medical services, Clínica Rotger in Palma de Mallorca covers specialties such as cardiology, oncology, gynecology, and more.

Palma Planas: Palma Planas Clinic in Palma de Mallorca offers a variety of medical services, including cardiology, gastroenterology, ophthalmology, plastic surgery, and more, with a patient-centered approach.

Juaneda Mallorca: One of the largest private clinics on the island, Juaneda Mallorca provides general medical care, specialised consultations, surgical interventions, and rehabilitation with a focus on professionalism and individualized care.

Finding the right Doctor - Steps to take

Access to a diverse range of doctors in Mallorca ensures prompt medical attention when needed.

1. Availability of Doctors:

Major hospitals in Mallorca provide round-the-clock availability for emergencies. For scheduled examinations, appointments can be arranged in advance through clinics, insurance company apps, or in-person visits to health centers on the island.

2. Private Doctors:

Private doctors in Mallorca play a significant role, with a notable presence of foreign doctors who are licensed under Spanish law. Popular among foreigners are physicians such as the German Doctor Mallorca and the British Doctor Mallorca.

3. Finding a Doctor & Enrolment:

Several online platforms and resources are available to assist in finding the right healthcare professional on the island. These include Top Doctors, Doctoralia and SaludOnNet, offering detailed information about doctors' specializations, qualifications, and patient reviews. Enrolling with a doctor in Mallorca is essential for ongoing healthcare. Registration can be completed through healthcare providers' websites, apps, or in-person visits to healthcare centers.

4. Scheduling a Doctor's Appointment:

To visit a doctor in Mallorca, it is necessary to schedule an appointment in advance. This can be done by contacting the clinic, insurance company, or using mobile apps provided by insurance companies.

5. What to Expect During a Doctor's Visit:

A visit to a doctor in Mallorca is similar to visits in other countries. Doctors will conduct thorough examinations, gather medical history, inquire about symptoms and current medications, provide a diagnosis, recommend treatment, and offer guidance on preventive measures.

Medical Specialists in Mallorca

Medical specialists in Mallorca offer various services across different disciplines.

Examples of Specialists:

• Cardiologist: Specialising in cardiovascular diseases.
• Gastroenterologist: Experts in gastrointestinal disorders.
• Ophthalmologist: Specialists in eye diseases.
• Dermatologist: Specialised in skin conditions.
• General Practitioner (GP): Primary healthcare providers.
• Surgeon: Specializing in various surgical fields.

Diverse Health Insurance Options in Mallorca

Mallorca offers various health insurance options, catering to different needs:

1. Public, Private, and International Coverage:

Public insurance primarily serves locals, while private insurance is accessible to both locals and expatriates. International insurance, on the other hand, is often preferred by tourists and digital nomads.

2. Prominent Health Insurance Companies in Mallorca:

Here are some well-known insurance providers offering health insurance plans in Mallorca:

• Asisa: Starting at €50 per person per month.
• Mapfre: Starting at €50 per person per month.
• Sanitas: Starting at €19 per person per month (averaging €50 per person).
• Adeslas: Starting at €19 per person per month (averaging €50 per person).

Types of Coverage Offered:

Health insurance on the Balearic Islands can encompass various types of coverage, including doctor visits, emergency care, hospital treatments, medical tests, medication, and more. It's crucial to understand the specifics of your insurance policy to know which medical services and expenses are covered.

Important Note: Insurance companies may impose a moratorium period, typically lasting from 6 months to a year, for costly examinations and operations. During this initial period, coverage may be limited to routine specialist examinations, medication prescriptions, minor medical procedures, and emergency care.

Getting Health Insurance in Mallorca

To obtain health insurance in Mallorca, follow these steps:

1. Contact Insurance Companies: Initiate the process by reaching out to insurance companies offering health coverage in Mallorca.
2. Evaluate Options: Assess the available options and select the insurance company that best aligns with your specific needs.
3. Complete Documentation: Provide the necessary personal details and complete the required documentation.
4. Receive Your Policy: Upon successful application and premium payment, you'll receive your health insurance policy. Within a month, you'll likely receive a personalized insurance card, similar to a bank card, which serves as proof of coverage. Most insurance companies also offer a mobile app for convenient management of your insurance-related matters.

Prescriptions, Medical Tests, and Emergency Care in Mallorca

Obtaining Prescriptions from Doctors in Mallorca:

The process of obtaining prescriptions involves these steps:

1. Visit a Doctor: Schedule an appointment with a doctor in Mallorca, either at public or private medical facilities.
2. Medical Consultation: During the visit, the doctor will conduct a thorough examination and issue a prescription if necessary. An electronic prescription may be provided, which can be conveniently retrieved at a pharmacy.
3. Pharmacy Visit: After receiving the prescription, you can go to the nearest pharmacy to obtain or order the prescribed medication.

Prescription Validity for European Migrants: European migrants moving to Mallorca can often use a valid prescription from their home country to purchase medications in Mallorca without consulting a local doctor. It's advisable to confirm with the doctor whether local pharmacies will dispense the specific medicine based on the original prescription.

Medical Tests and Analyses in Mallorca

Medical tests and examinations are available at hospitals, clinics, and laboratories throughout Mallorca. To schedule tests, you can typically do so through the healthcare center's registration office or use online appointment booking systems.

Emergency Services and Emergencies

In cases of accidents or medical emergencies, Mallorca offers an emergency medical assistance service reachable via the number 112. The operators are proficient in multiple languages, ensuring effective communication with residents and foreign visitors. Always seek help from healthcare professionals and emergency services in medical emergencies, keeping emergency contact numbers readily accessible.

Pharmacies in Mallorca

Pharmacies in Mallorca follow European protocols, ensuring accessibility and clarity for customers:

• Locate the nearest open pharmacy using a navigation system.
• Engage with pharmacy specialists who provide professional guidance and address inquiries.
• Medications that do not require a prescription can be obtained immediately.
• Orders for unavailable medication typically have delivery times ranging from 1 to 24 hours.
• Pharmacies generally operate from 09:00 to 21:00, Monday to Saturday, with most closed on Sundays. However, at least one pharmacy in each neighborhood usually remains open on Sundays to serve the community.

Useful Spanish Phrases for Medical Purposes:

Here are essential Spanish phrases for effective communication with medical personnel in Mallorca:

• I require medical assistance: Necesito asistencia médica.
• Where can I locate the nearest hospital?: ¿Dónde puedo encontrar el hospital más cercano?
• I am experiencing pain...: Estoy sintiendo dolor...
• I have a fever: Tengo fiebre.
• I am not feeling well: No me encuentro bien.
• I have an allergy to...: Soy alérgico/a a...
• I am taking these medications: Estoy tomando estos medicamentos.
• I require the assistance of a specialist: Necesito la ayuda de un especialista.
• I do not speak Spanish: No hablo español.

Prioritizing your health and safety is paramount. In severe health issues, consider seeking the assistance of a professional interpreter or local individuals to contact medical professionals.